At Decor Garden Shop, we understand that timely delivery is crucial to ensuring your home and garden decor projects stay on track. That’s why we offer flexible and reliable delivery options to suit your needs.
Shipping Options
We provide two main shipping methods to ensure your orders arrive safely and on time:
- Standard Shipping: For those who need their items quickly, we offer standard shipping via DHL or FedEx. This option typically takes 10-15 business days after dispatch. The shipping fee is $12.95.
- Free Shipping: For orders over $50, we provide free shipping using EMS. This option usually takes 15-25 business days after dispatch.
Processing Time
Once you place your order, our team works diligently to process it within 1-2 business days. This ensures that your items are packed securely and ready for dispatch as soon as possible.
International Shipping
We are proud to offer global shipping to bring our unique decor items to your doorstep. However, please note that we do not ship to some remote areas and parts of Asia. If you have any questions about shipping to your location, feel free to contact our customer service team at [email protected].
Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your delivery and plan accordingly.
Returns and Refunds
If for any reason you are not satisfied with your purchase, we offer a 15-day return policy from the date of receipt. Please ensure that the items are in their original condition and packaging. For more details on our return process, visit our Returns Policy page.
Contact Us
If you have any questions about our delivery options or need assistance with your order, our dedicated customer service team is here to help. You can reach us at [email protected] or visit us at 4055 Oakwood Avenue, New York, US 10021.
Thank you for choosing Decor Garden Shop for your home and garden decor needs. We look forward to helping you create the space of your dreams!